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Obedience to collaboration: compliance, adherence and concordance

02 June 2021
Volume 3 · Issue 6

Abstract

A literature review was conducted to ascertain the historical and current use of the terms ‘compliance,’ ‘adherence’ and ‘concordance’ in relation to prescribing. Although there is agreement that compliance is not appropriate in the context of patient behaviour, it is still used. The implications for clinician-patient relationship and engagement are considered. The competencies that guide prescribing practitioners in the United Kingdom embrace concepts of adherence and concordance but do not mention ‘compliance’. Caution is given against changing vocabulary only.

Data from The National Institute for Health and Care Excellence (NICE, 2009) show that 35–50% of medication is not taken as prescribed. As with most aspects of healthcare, relationship and approach can be used to aim to improve this. ‘Task orientation’ is now a phrase rarely used within healthcare practice, and individualised care is now adopted within education and clinical expectations, so it is curious that experienced clinicians use unsympathetic and paternalistic language in talking about their patients being compliant/non-compliant. This article gives an overview of use of the terms ‘compliance,’ ‘adherence’ and ‘concordance’ in relation to prescribing practice and how their use has changed over time. Discussion will be related to informed consent, the standards set by A Competency Framework for all Prescribers (Royal Pharmaceutical Society (RPS), 2016) and partnership in care.

A literature review was conducted to gain an overview of the use of the terms ‘compliance,’ ‘adherence’ and ‘concordance’ alongside the meanings that have been attached to them. A search of English language literature was conducted through the online databases Academic Search Complete, CINAHL Complete, MEDLINE, SocINDEX and Google Scholar.

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